Job Description

Full Time Guest Service Officer – Sydney

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Job Title

Full Time Guest Service Officer – Sydney

Department

Front Office & Guest Services

Location

Sydney

Position Type

Full Time

About Cruisin

Cruisin’ Motorhomes is an Australian owned and operated business providing motorhomes and campervans to international and domestic travellers for over 20 years. We have branches in Hobart, Melbourne, Sydney, Brisbane and Cairns. We strive to provide our customers with exceptional experiences and lifelong memories.

We are looking for a friendly, customer-focused and motivated person to join our team in Sydney at our Caringbah Branch as a full time Guest Service Officer.

This is an exciting opportunity for anyone who enjoys travel, loves people and understands the importance of quality customer service.

Primary duties will include greeting guests, explaining rental agreements and processing payments. You’ll be welcoming people from all walks of life as they embark on a holiday of a lifetime.

Daily responsibilities:

  • Friendly greeting of guests on arrival and departure
  • Explaining the rental agreement
  • Providing vehicle demonstrations
  • Processing payments
  • Vehicle checks & damage reports
  • Assisting the reservations team when required

 Who we’re looking for: 

  • Sociable and polite
  • Strong communication skills
  • Ability to work alone and in a team
  • A passion for people
  • Stays calm in a fast-paced environment
  • Experience in customer service
  • Able to work some Saturdays and on a rotating roster
  • Full driver’s license required

If you are friendly, driven and have demonstrated experience in customer service, we would love to hear from you.

To apply please submit your resume and a cover letter.

For any further questions about the role, please email jobs@cruisinmotorhomes.com.au