PAYMENTS INFORMATION

Payments by Credit/Debit Cards

Cruisin’ Motorhomes accepts Visa, Visa Debit, Mastercard and Mastercard Debit cards.

• Visa will incur an additional 1.09% non-refundable credit card surcharge fee
• Visa Debit will incur an additional 0.47% non-refundable credit card surcharge fee
• MasterCard will incur an additional 1.16% non-refundable credit card surcharge fee
• MasterCard Debit will incur an additional 0.53% non-refundable credit card surcharge fee

EFTPOS may be used to pay for rental charges only (not bonds).

Cash will not be accepted under any circumstances at any of our branches.

Security Bond Payments

For security purposes, only a physical credit card can be used to pay a bond. The credit card holder must be present and able to sign for the deposit upon vehicle collection.

The credit card holder is jointly and severally liable for any damage to the rental vehicle. The security bond and credit card surcharge fee is fully refundable when the vehicle is returned to the correct location on time, with a full fuel tank, toilet and gray water tanks emptied and all other terms of the Rental Agreement have been complied with. If there is damage to the vehicle on its return, the security bond will be used to cover the cost of such damage up to the amount of the relevant liability. However, if the terms of the Rental Agreement are breached and the security bond is insufficient to cover the damage, then any extra cost will be charged.

Refunds by credit card including bond refunds can take up to 14 working days and the time can vary depending on the financial institutions involved. Refund of the security bond is not a waiver of the customer’s liability under the Rental Agreement, Cruisin’ Motorhomes retains the right to recover monies for damages notwithstanding the return or refund of the security bond.