Covid-19 Travel Advice
What you need to know from Cruisin

We are monitoring the COVID-19 situation around the clock. Our hearts and thoughts go out to everyone affected by this unfortunate event and we appreciate the healthcare workers, local communities and governments around the world who are continuously working to safeguard us.

We are constantly monitoring travel restrictions and Australian government announcements and how they impact travel with Cruisin Motorhomes and GoCheap Campervans.

The Australian government is enforcing restrictions regarding visitors coming into the country and travel across state borders. We recommend that guests check travel advice from the https://www.health.gov.au/ regarding entering Australia or for guests traveling overseas, check https://www.smartraveller.gov.au/ before embarking on any journey

Entry into Australia – Travel restrictions

Effective from 9 pm AEDT 20 March 2020, only Australian citizens, residents and immediate family members can travel to Australia. All travelers to Australia are required to self-isolate for 14 days. Restrictions are in place until further notice. Further information can be found https://www.homeaffairs.gov.au/news-media/current-alerts/novel-coronavirus

Cancellations and booking changes

To discuss cancellation options please contact our reservations team on:

Email: [email protected] 

Ph: 1300 664 485

We understand the disruption this is causing to your travels, so we’re currently offering a flexible travel option for anyone picking up before Wednesday 30th April 2020:

  • Any cancellation fees will be applied as a credit towards a future booking
  • The credit will also entitle you to 20% off the daily rental rate of this future booking
  • There will be no amendment fees if the location, brand or vehicle differs from the current booking
  • The credit will be valid for 24 months

If you booked with a travel agency or another third- party website, please contact them directly.

For new bookings- you can obtain a quote and make a booking through our website.

Cruisin branches are still open for people who are returning their vehicles early, for some cases of self-isolation, and the supply of self-contained motorhomes for people undertaking essential services. There is no refund for unused days.

 

Emergency housing or temporary accommodation for self-Isolation

To enquire please email [email protected] and our team will be in touch to discuss how we can support you at this time.

 

Self-Isolation in a Motorhome

We recommend that guests keep up to date with updates from health and travel authorities, and do their research in regards to campgrounds/caravans parks, and their individual isolation rules.

 

Caravan Parks and Camping Grounds

The Caravan Industry Association of Australia has advised that individual states are responsible for deciding whether campsites and holiday parks can remain open and this is the current status as of the 25th March 2020:

New South Wales

Caravan parks and camping grounds in New South Wales are to remain closed except to permanent residents and their visitors and people who have no other place of permanent residence.

Northern Territory

Caravan parks remain open however all campgrounds in national parks and reserves remain closed.

Queensland

Caravan and camping parks are to remain closed except to people who live their permanently or if they are providing interim abode where the primary residence is not available.

Tasmania

Caravan parks are to remain closed except to serve residents and site tenants as well as those who do not have a permanent place of residence.  All interstate and international tourists must leave Tasmania by Sunday the 29th of March.

Victoria

Caravan and camping parks are to remain closed except to people who live their permanently or if they are providing interim abode where the primary residence is not available.

All non-commercial caravan parks and camping grounds in national parks and state-owned land are to close.

As of the 25th March 2020, caravan parks remain open in South Australia and Western Australia.

SAFETY AND WELLNESS

Our team has been advised and trained on hygiene practices as set by WHO. This includes washing hands frequently, using hand sanitizers regularly, avoiding unnecessary contact with people and maintaining an appropriate distance. These will ensure the safety of our guests and our team.

Cruisin Motorhomes continues to maintain high standards of vehicle cleanliness. Our vehicle cleaning process follows guidelines set by health authorities in response to COVID-19.

 

This information is valid as of 27-03-2020 as it is likely to change as the situation progresses.